Before You Come
Booking and cancellation.
- How to book
- Sessions: book and pay through our booking calendar; your spot is confirmed when payment goes through. Retreats and gatherings: register or place a deposit on the event page. Organizations: start an inquiry; a 50% deposit holds your date.
- Retreats
- 30 or more days before: full refund, minus processing fees · 15 to 30 days before: 50% refund, minus processing fees · under 15 days, or no-show: no refund.
- Donation-based gatherings
- Your deposit is refundable, minus processing fees, until 15 days before the gathering. After that, it becomes part of your donation.
- Private and group sessions
- More than 7 days before: full refund · 2 to 7 days before: 50% refund · under 48 hours, or no-show: full fee.
- Community walks
- Full refund up to 48 hours before. After that, a credit toward a future walk.
- Organizations
- A 50% deposit holds your date. It is refundable 30 or more days before; within 30 days, you can move the date once within 6 months.
- Weather
- Sessions are held rain or shine. If you cancel because of rain, you receive a voucher for a future session. If we cancel for unsafe conditions such as lightning, high winds, hurricanes, or flooding, you choose a full refund or a new date.
- If we cancel a retreat
- If an emergency such as a natural disaster or public health crisis forces us to cancel, you choose a full refund, minus processing fees, or a transfer to the new date.
- Good to know
- Refunds are processed within 30 days of your request. We always welcome rescheduling over cancelling, and we encourage travel insurance for retreats.
- To cancel or reschedule
- Send us a message through the contact form.